Door to Door Sales

This method of selling is not as popular as it used to be, but if you do receive a door-to-door salesperson in your home, remember the following tips:

  • Ask to see the salesperson’s company issued identification and seller’s license or registration. Make note of his or her name, the name and address of the company, and whether the salesperson carries proper identification.
  • Don’t be pressured into buying anything. Watch for the warning signs: an offer of a free gift if you buy a product, an offer that is only good that day or a claim that a neighbour just made a purchase.
  • If you are interested in the product, ask for sales literature and then call or visit local stores that sell the same merchandise to compare prices. Some door-to-door products may be overpriced.
  • If you feel threatened or intimidated, ask the person to leave. Don’t leave the person unattended in any room of your home. When you are suspicious, immediately report the incident to the police.

Every province and territory gives you a specified number of days (a cooling-off period) during which you may cancel a contract you make with a door-to-door salesperson for any reason. To find out the length of the cooling-off period where you live, contact your provincial or territorial consumer affairs office.

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Important Notices