This method of selling is not as popular as it used to be, but if you do receive a door-to-door salesperson in your home, remember the following tips:
- Ask to see the salesperson’s company issued identification and seller’s license or registration. Make note of his or her name, the name and address of the company, and whether the salesperson carries proper identification.
- Don’t be pressured into buying anything. Watch for the warning signs: an offer of a free gift if you buy a product, an offer that is only good that day or a claim that a neighbour just made a purchase.
- If you are interested in the product, ask for sales literature and then call or visit local stores that sell the same merchandise to compare prices. Some door-to-door products may be overpriced.
- If you feel threatened or intimidated, ask the person to leave. Don’t leave the person unattended in any room of your home. When you are suspicious, immediately report the incident to the police.
Every province and territory gives you a specified number of days (a cooling-off period) during which you may cancel a contract you make with a door-to-door salesperson for any reason. To find out the length of the cooling-off period where you live, contact your provincial or territorial consumer affairs office.
Provincial and Territorial Consumer Affairs Offices
Service Alberta, Consumer Contact Centre
Edmonton, Alberta T5J 4L4
Consumer Protection BC
Victoria, British Columbia V8W 9J2
Consumer Protection Office, Manitoba Justice
Winnipeg, Manitoba R3C 0B6
Financial and Consumer Services Commission
Fredericton, New Brunswick E3B 1E1
Newfoundland and Labrador
St. John’s, Newfoundland and Labrador A1B 4J6
Consumer Affairs, Department of Municipal and Community Affairs
Yellowknife, Northwest Territories X1A 2L9
Service Nova Scotia and Municipal Relations, Public Enquiries
1505 Barrington Street
Halifax, Nova Scotia B3J 3K5
Consumer Affairs, Department of Community and Government Services
Baker Lake, Nunavut X0C 0A0
Consumer Protection Ontario, Ministry of Government and Consumer Services
Toronto, Ontario M3M 1J8
Prince Edward Island
Consumer Services, Department of Justice and Public Safety
PO Box 2000
Charlottetown, Prince Edward Island C1A 7N8
Office de la protection du consommateur
Québec, Quebec G1K 8W4
Consumer Services, Department of Community Services
Whitehorse, Yukon Y1A 2N1