Landlord and tenant regulations vary considerably across Canada. Different government departments or ministries in each province and territory administer the legislation.

Check the government listings in your telephone book or search on your provincial or territorial government website. If there is no specific reference to landlord and tenant services, call the office responsible for consumer affairs.

You can also find important information on landlord and tenant issues such as your rights and responsibilities as a tenant and what to ask before signing a rental agreement.

The Canada Mortgage and Housing Corporation has an extensive section on its website on renting, including landlord and tenant information by province and territory, available at www.cmhc.gc.ca.

For some basic information about the rights and responsibilities of a landlord and tenant check out Be Informed About Landlords and Tenants at www.ic.gc.ca/consumerissues.

Provincial and Territorial Departments or Ministries of Housing

Alberta

Alberta Municipal Affairs and Housing, Housing Support Programs
18C Commerce Place
10155-102 Street

Edmonton, Alberta  T5J 4L4

Telephone: 780-427-2732
Fax: 780-422-1419

Email
Websitewww.municipalaffairs.gov.ab.ca

Alberta

Housing Support Programs, Alberta Municipal Affairs and Housing
18C Commerce Place
10155-102 Street

Edmonton, Alberta  T5J 4L4

Telephone: 780-427-2732
Fax: 780-422-1419

Email
Websitewww.municipalaffairs.gov.ab.ca

British Columbia

Office of Housing and Construction Standards
PO Box 9844
Stn Prov Govt

Victoria, British Columbia  V8W 9T2

Telephone: 250-356-6633
Fax: 250-356-9377

Websitewww.housing.gov.bc.ca

Manitoba

Manitoba Finance, Residential Tenancies Branch
302-254 Edmonton Street

Winnipeg, Manitoba  R3C 3Y4

Telephone: 204-945-2476
Toll Free: 1-800-782-8403
Fax: 204-945-6273

Email

Manitoba

Manitoba Housing Authority
Central Office
Main Floor
185 Smith Street

Winnipeg, Manitoba  R3C 3G4

Telephone: 204-945-4663
Toll Free: 1-800-661-4663
Fax: 204-948-2013

New Brunswick

Rentalsman and Consumer Affairs, Department of Justice and Consumer Affairs
Room 649
Kings Place
440 King Street

Fredericton, New Brunswick  E3B 5H8

Telephone: 506-453-2659
Fax: 506-444-4494

New Brunswick

Department of Social Development
Sartain MacDonald Building
2nd Floor
551 King Street
PO Box 6000

Fredericton, New Brunswick  E3B 5H1

Telephone: 506-453-2001
Fax: 506-453-5768

New Brunswick

Department of Social Development
Sartain MacDonald Building
2nd Floor
551 King Street
PO Box 6000

Fredericton, New Brunswick  E3B 5H1

Telephone: 506-453-2001
Fax: 506-453-5768

Newfoundland and Labrador

Newfoundland and Labrador Housing Corporation
Sir Brian Dunfield Building
2 Canada Drive
PO Box 220

St. John’s, Newfoundland and Labrador  A1C 5J2

Telephone: 709-724-3000
Fax: 709-724-3250

Northwest Territories

Northwest Territories Housing Corporation
PO Box 2100

Yellowknife, Northwest Territories  X1A 2P6

Toll Free: 1-866-956-9842

Websitewww.nwthc.gov.nt.ca

Nova Scotia

Community Services, Nova Scotia Department of Community Services
Nelson Place
5675 Spring Garden Road
PO Box 696

Halifax, Nova Scotia  B3J 2T7

Telephone: 902-424-6830
Toll Free: 1-877-424-1177
Fax: 902-424-0661

Nunavut

Nunavut Housing Corporation
PO Box 480

Arviat, Nunavut  X0C 0E0

Telephone: 867-857-3000
Fax: 867-857-3040

Websitewww.nunavuthousing.ca

Ontario

Ministry of Municipal Affairs and Housing
17th Floor
777 Bay Street

Toronto, Ontario  M5G 2E5

Telephone: 416-585-7041
Toll Free: 1-866-220-2290
Phone (TTY): 416-585-6991

Email
Websitewww.mah.gov.on.ca

Prince Edward Island

Office of the Director of Residential Rental Property, Island Regulatory and Appeals Commission
Suite 501
134 Kent Street
PO Box 577

Charlottetown, Prince Edward Island  C1A 7L1

Telephone: 902-892-3501
Toll Free: 1-800-501-6268
Fax: 902-566-4076

Websitewww.irac.pe.ca/rental

Québec

Ministère des Affaires municipales, du Sport et du Loisir
5th Floor
10 Pierre-Olivier-Chauveau Street

Québec, Quebec  G1R 4J3

Telephone: 418-691-2019
Fax: 418-643-7385

Email

Québec

Société d’habitation du Québec
3rd Floor
Aile Saint-Amable
1054 Louis-Alexandre-Taschereau Street

Québec, Quebec  G1R 5E7

Toll Free: 1-800-463-4315
Fax: 418-643-4560

Saskatchewan

Saskatchewan Housing, Department of Social Services
6th Floor
VictoriaTower
1855 VictoriaAvenue

Regina, Saskatchewan  S4P 3T2

Telephone: 306-787-4177
Toll Free: 1-800-667-7567

Yukon

Yukon Housing Corporation
410H Jarvis Street

Whitehorse, Yukon  Y1A 2H5

Telephone: 867-667-5759
Toll Free: 1-800-661-0408
Toll Free 2: Local 5759
Fax: 867-667-3664

Email

Canada Mortgage and Housing Corporation

Head Office

700 Montreal Road

Ottawa, Ontario  K1A 0P7

Telephone: 613-748-2000
Toll Free: 1-800-668-2642
Phone (TTY): 613-748-2447
Fax: 613-748-2098

Email
Websitewww.cmhc-schl.gc.ca

Prairie and Territories

Suite 200
1000-7 Avenue SW

Calgary, Alberta  T2P 5L5

Telephone: 403-515-3000
Toll Free: 1-888-841-4975
Fax: 403-515-2930

British Columbia

200-1111 West Georgia Street

Vancouver, British Columbia  V6E 4S4

Telephone: 604-731-5733
Phone (TTY): 1-800-309-3388
Fax: 604-737-4139

Websitewww.cmhc-schl.gc.ca/en/corp/cous/cous_007.cfm

Atlantic

9th Floor
Barrington Tower
1894 Barrington Street
PO Box 9315
Station A

Halifax, Nova Scotia  B3K 5W9

Telephone: 902-426-3530
Fax: 902-426-9991

Ontario

Suite 300,
100 Sheppard Avenue East

Toronto, Ontario  M2N 6Z1

Telephone: 416-221-2642
Toll Free: 1-800-309-3388
Fax: 416-218-3310

Websitewww.cmhc-schl.gc.ca/en/corp/cous/cous_005.cfm

Quebec

1st Floor
1100 René Lévesque
Boulevard West

Montréal, Quebec  H3B 5J7

Telephone: 514-283-2222
Toll Free: 1-888-772-0772

Websitewww.cmhc-schl.gc.ca/en/corp/cous/cous_004.cfm

Canadian Housing Information Centre

C1-200, 700 Montreal Road

Ottawa, Ontario  K1A 0P7

Telephone: 613-748-2367
Toll Free: 1-800-668-2642
Fax: 613-748-4069

Email
Websitewww.cmhc-schl.gc.ca/en/corp/li/index.cfm

Provincial and Territorial Consumer Affairs Offices

Alberta

Service Alberta, Consumer Contact Centre
3rd Floor Commerce Place
10155-102 Street

Edmonton, Alberta  T5J 4L4

Telephone: 780-427-4088
Toll Free: 1-877-427-4088

Email
Websitewww.servicealberta.ca

British Columbia

Consumer Protection BC
#307-3450 Uptown Blvd
PO Box 9244

Victoria, British Columbia  V8W 9J2

Telephone: 604-320-1667
Toll Free: 1-888-564-9963
Fax: 250-920-7181

Email
Websitewww.consumerprotectionbc.ca

Manitoba

Consumer Protection Office, Manitoba Justice
302-258 Portage Avenue

Winnipeg, Manitoba  R3C 0B6

Telephone: 204-945-3800
Toll Free: 1-800-782-0067
Fax: 204-945-0728

Email
Websitewww.manitoba.ca/consumerinfo

New Brunswick

Financial and Consumer Services Commission
225 King Street, Suite 200

Fredericton, New Brunswick  E3B 1E1

Toll Free: 1-866-933-2222
Fax: 506-444-4494

Email
Websitewww.fcnb.ca

Newfoundland and Labrador

Service NL
PO Box 8700

St. John’s, Newfoundland and Labrador  A1B 4J6

Telephone: 709-729-2600
Toll Free: 1-877-968-2600
Fax: 709-729-6998

Email
Websitewww.servicenl.gov.nl.ca/index.html

Northwest Territories

Consumer Affairs, Department of Municipal and Community Affairs
5201-50th Avenue, Suite 600
PO Box 1320

Yellowknife, Northwest Territories  X1A 2L9

Telephone: 867-767-9161 ext 21022
Fax: 867-873-0309

Email
Websitewww.maca.gov.nt.ca/en/services/consumer-affairs

Nova Scotia

Service Nova Scotia and Municipal Relations, Public Enquiries
Mail Room, 8 South
Maritime Centre
1505 Barrington Street

Halifax, Nova Scotia  B3J 3K5

Telephone: 902-424-5200
Toll Free: 1-800-670-4357
Fax: 902-424-0720

Email
Websitenovascotia.ca/sns/access/individuals/consumer-awareness.asp

Nunavut

Consumer Affairs, Department of Community and Government Services
3090 – 9th Street
P.O. Box 440

Baker Lake, Nunavut  X0C 0A0

Telephone: 867-793-3303
Toll Free: 1-866-223-8139
Fax: 867-793-3321

Email
Websitewww.gov.nu.ca/

Ontario

Consumer Protection Ontario, Ministry of Government and Consumer Services
Box 450
1201 Wilson Ave, Station A

Toronto, Ontario  M3M 1J8

Telephone: 416-326-8800
Toll Free: 1-800-889-9768
Phone (TTY): 416-229-6086
Phone (TTY) 2: 1-877-666-6545
Fax: 416-326-8665

Email
Websitewww.ontario.ca/consumerprotection

Prince Edward Island

Consumer Services, Department of Justice and Public Safety
Shaw Building, 4th Floor
95 Rochford Street
PO Box 2000

Charlottetown, Prince Edward Island  C1A 7N8

Telephone: 902-368-4580
Telephone: 902-368-4550
Toll Free: 1-800-658-1799
Fax: 902-368-5283

Websitehttps://www.princeedwardisland.ca/en/topic/consumer-services

Quebec

Office de la protection du consommateur
400 Jean-Lesage Boulevard, Suite 450

Québec, Quebec  G1K 8W4

Telephone: 418-643-1484
Toll Free: 1-888-672-2556
Fax: 418-528-0976

Websitewww.opc.gouv.qc.ca

Yukon

Consumer Services, Department of Community Services
307 Black Street

Whitehorse, Yukon  Y1A 2N1

Telephone: 867-667-5111
Toll Free: 1-800-661-0408 ext. 5111
Fax: 867-667-3609

Email
Websitewww.community.gov.yk.ca/consumer/index.html

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