Landlord and Tenant Problems - Entire Collection

Landlord and tenant regulations vary considerably across Canada. Different government departments or ministries in each province and territory administer the legislation.

Check the government listings in your telephone book or search on your provincial or territorial government website. If there is no specific reference to landlord and tenant services, call the office responsible for consumer affairs.

You can also find important information on landlord and tenant issues such as your rights and responsibilities as a tenant and what to ask before signing a rental agreement.

The Canada Mortgage and Housing Corporation has an extensive section on its website on renting, including landlord and tenant information by province and territory, available at www.cmhc.gc.ca.

For some basic information about the rights and responsibilities of a landlord and tenant check out Be Informed About Landlords and Tenants at www.ic.gc.ca/consumerissues.

Provincial and Territorial Departments or Ministries of Housing

Alberta

Alberta Municipal Affairs and Housing, Housing Support Programs

18C Commerce Place

10155-102 Street

Edmonton, Alberta T5J 4L4

Telephone: 780-427-2732

Fax: 780-422-1419

Email: [email protected]
Website: www.municipalaffairs.gov.ab.ca

Alberta

Housing Support Programs, Alberta Municipal Affairs and Housing

18C Commerce Place

10155-102 Street

Edmonton, Alberta T5J 4L4

Telephone: 780-427-2732

Fax: 780-422-1419

Email: [email protected]
Website: www.municipalaffairs.gov.ab.ca

British Columbia

Office of Housing and Construction Standards

PO Box 9844

Stn Prov Govt

Victoria, British Columbia V8W 9T2

Telephone: 250-356-6633

Fax: 250-356-9377

Website: www.housing.gov.bc.ca

Manitoba

Manitoba Finance, Residential Tenancies Branch

302-254 Edmonton Street

Winnipeg, Manitoba R3C 3Y4

Telephone: 204-945-2476

Toll Free: 1-800-782-8403

Fax: 204-945-6273

Email: [email protected]

Manitoba

Manitoba Housing Authority

Central Office

Main Floor
185 Smith Street

Winnipeg, Manitoba R3C 3G4

Telephone: 204-945-4663

Toll Free: 1-800-661-4663

Fax: 204-948-2013

New Brunswick

Rentalsman and Consumer Affairs, Department of Justice and Consumer Affairs

Room 649

Kings Place
440 King Street

Fredericton, New Brunswick E3B 5H8

Telephone: 506-453-2659

Fax: 506-444-4494

New Brunswick

Department of Social Development

Sartain MacDonald Building

2nd Floor
551 King Street
PO Box 6000

Fredericton, New Brunswick E3B 5H1

Telephone: 506-453-2001

Fax: 506-453-5768

New Brunswick

Department of Social Development

Sartain MacDonald Building

2nd Floor
551 King Street
PO Box 6000

Fredericton, New Brunswick E3B 5H1

Telephone: 506-453-2001

Fax: 506-453-5768

Newfoundland and Labrador

Newfoundland and Labrador Housing Corporation

Sir Brian Dunfield Building

2 Canada Drive
PO Box 220

St. John’s, Newfoundland and Labrador A1C 5J2

Telephone: 709-724-3000

Fax: 709-724-3250

Northwest Territories

Northwest Territories Housing Corporation

PO Box 2100

Yellowknife, Northwest Territories X1A 2P6

Toll Free: 1-866-956-9842

Website: www.nwthc.gov.nt.ca

Nova Scotia

Community Services, Nova Scotia Department of Community Services

Nelson Place

5675 Spring Garden Road
PO Box 696

Halifax, Nova Scotia B3J 2T7

Telephone: 902-424-6830

Toll Free: 1-877-424-1177

Fax: 902-424-0661

Nunavut

Nunavut Housing Corporation

PO Box 480

Arviat, Nunavut X0C 0E0

Telephone: 867-857-3000

Fax: 867-857-3040

Website: www.nunavuthousing.ca

Ontario

Ministry of Municipal Affairs and Housing

17th Floor

777 Bay Street

Toronto, Ontario M5G 2E5

Telephone: 416-585-7041

Toll Free: 1-866-220-2290

Phone (TTY): 416-585-6991

Email: [email protected]
Website: www.mah.gov.on.ca

Prince Edward Island

Office of the Director of Residential Rental Property, Island Regulatory and Appeals Commission

Suite 501

134 Kent Street
PO Box 577

Charlottetown, Prince Edward Island C1A 7L1

Telephone: 902-892-3501

Toll Free: 1-800-501-6268

Fax: 902-566-4076

Website: www.irac.pe.ca/rental

Québec

Ministère des Affaires municipales, du Sport et du Loisir

5th Floor

10 Pierre-Olivier-Chauveau Street

Québec, Quebec G1R 4J3

Telephone: 418-691-2019

Fax: 418-643-7385

Email: [email protected]

Québec

Société d’habitation du Québec

3rd Floor

Aile Saint-Amable
1054 Louis-Alexandre-Taschereau Street

Québec, Quebec G1R 5E7

Toll Free: 1-800-463-4315

Fax: 418-643-4560

Saskatchewan

Saskatchewan Housing, Department of Social Services

6th Floor

VictoriaTower
1855 VictoriaAvenue

Regina, Saskatchewan S4P 3T2

Telephone: 306-787-4177

Toll Free: 1-800-667-7567

Yukon

Yukon Housing Corporation

410H Jarvis Street

Whitehorse, Yukon Y1A 2H5

Telephone: 867-667-5759

Toll Free: 1-800-661-0408

Toll Free 2: Local 5759

Fax: 867-667-3664

Email: [email protected]

Canada Mortgage and Housing Corporation

Head Office

700 Montreal Road

Ottawa, Ontario K1A 0P7

Telephone: 613-748-2000

Toll Free: 1-800-668-2642

Phone (TTY): 613-748-2447

Fax: 613-748-2098

Email: [email protected]
Website: www.cmhc-schl.gc.ca

Prairie and Territories

Suite 200

1000-7 Avenue SW

Calgary, Alberta T2P 5L5

Telephone: 403-515-3000

Toll Free: 1-888-841-4975

Fax: 403-515-2930

British Columbia

200-1111 West Georgia Street

Vancouver, British Columbia V6E 4S4

Telephone: 604-731-5733

Phone (TTY): 1-800-309-3388

Fax: 604-737-4139

Website: www.cmhc-schl.gc.ca/en/corp/cous/cous_007.cfm

Atlantic

9th Floor

Barrington Tower
1894 Barrington Street
PO Box 9315
Station A

Halifax, Nova Scotia B3K 5W9

Telephone: 902-426-3530

Fax: 902-426-9991

Ontario

Suite 300,

100 Sheppard Avenue East

Toronto, Ontario M2N 6Z1

Telephone: 416-221-2642

Toll Free: 1-800-309-3388

Fax: 416-218-3310

Website: www.cmhc-schl.gc.ca/en/corp/cous/cous_005.cfm

Quebec

1st Floor

1100 René Lévesque
Boulevard West

Montréal, Quebec H3B 5J7

Telephone: 514-283-2222

Toll Free: 1-888-772-0772

Website: www.cmhc-schl.gc.ca/en/corp/cous/cous_004.cfm

Canadian Housing Information Centre

C1-200, 700 Montreal Road

Ottawa, Ontario K1A 0P7

Telephone: 613-748-2367

Toll Free: 1-800-668-2642

Fax: 613-748-4069

Email: [email protected]
Website: www.cmhc-schl.gc.ca/en/corp/li/index.cfm

Provincial and Territorial Consumer Affairs Offices

Alberta

Service Alberta, Consumer Contact Centre

3rd Floor Commerce Place

10155-102 Street

Edmonton, Alberta T5J 4L4

Telephone: 780-427-4088

Toll Free: 1-877-427-4088

Email: [email protected]
Website: www.servicealberta.ca

British Columbia

Consumer Protection BC

#307-3450 Uptown Blvd

PO Box 9244

Victoria, British Columbia V8W 9J2

Telephone: 604-320-1667

Toll Free: 1-888-564-9963

Fax: 250-920-7181

Email: [email protected]
Website: www.consumerprotectionbc.ca

Manitoba

Consumer Protection Office, Manitoba Justice

302-258 Portage Avenue

Winnipeg, Manitoba R3C 0B6

Telephone: 204-945-3800

Toll Free: 1-800-782-0067

Fax: 204-945-0728

Email: [email protected]
Website: www.manitoba.ca/consumerinfo

New Brunswick

Financial and Consumer Services Commission

225 King Street, Suite 200

Fredericton, New Brunswick E3B 1E1

Toll Free: 1-866-933-2222

Fax: 506-444-4494

Email: [email protected]
Website: www.fcnb.ca

Newfoundland and Labrador

Service NL

PO Box 8700

St. John’s, Newfoundland and Labrador A1B 4J6

Telephone: 709-729-2600

Toll Free: 1-877-968-2600

Fax: 709-729-6998

Email: [email protected]
Website: www.servicenl.gov.nl.ca/index.html

Northwest Territories

Consumer Affairs, Department of Municipal and Community Affairs

5201-50th Avenue, Suite 600

PO Box 1320

Yellowknife, Northwest Territories X1A 2L9

Telephone: 867-767-9161 ext 21022

Fax: 867-873-0309

Email: [email protected]
Website: www.maca.gov.nt.ca/en/services/consumer-affairs

Nova Scotia

Service Nova Scotia and Municipal Relations, Public Enquiries

Mail Room, 8 South

Maritime Centre
1505 Barrington Street

Halifax, Nova Scotia B3J 3K5

Telephone: 902-424-5200

Toll Free: 1-800-670-4357

Fax: 902-424-0720

Email: [email protected]
Website: novascotia.ca/sns/access/individuals/consumer-awareness.asp

Nunavut

Consumer Affairs, Department of Community and Government Services

3090 – 9th Street

P.O. Box 440

Baker Lake, Nunavut X0C 0A0

Telephone: 867-793-3303

Toll Free: 1-866-223-8139

Fax: 867-793-3321

Email: [email protected]
Website: www.gov.nu.ca/

Ontario

Consumer Protection Ontario, Ministry of Government and Consumer Services

Box 450

1201 Wilson Ave, Station A

Toronto, Ontario M3M 1J8

Telephone: 416-326-8800

Toll Free: 1-800-889-9768

Phone (TTY): 416-229-6086

Phone (TTY) 2: 1-877-666-6545

Fax: 416-326-8665

Email: [email protected]
Website: www.ontario.ca/consumerprotection

Prince Edward Island

Consumer Services, Department of Justice and Public Safety

Shaw Building, 4th Floor

95 Rochford Street
PO Box 2000

Charlottetown, Prince Edward Island C1A 7N8

Telephone: 902-368-4580

Telephone: 902-368-4550

Toll Free: 1-800-658-1799

Fax: 902-368-5283

Website: https://www.princeedwardisland.ca/en/topic/consumer-services

Quebec

Office de la protection du consommateur

400 Jean-Lesage Boulevard, Suite 450

Québec, Quebec G1K 8W4

Telephone: 418-643-1484

Toll Free: 1-888-672-2556

Fax: 418-528-0976

Website: www.opc.gouv.qc.ca

Yukon

Consumer Services, Department of Community Services

307 Black Street

Whitehorse, Yukon Y1A 2N1

Telephone: 867-667-5111

Toll Free: 1-800-661-0408 ext. 5111

Fax: 867-667-3609

Email: [email protected]
Website: www.community.gov.yk.ca/consumer/index.html