Kootenay Boundary Regional Hospital (KBRH) serves as a critical healthcare hub for approximately 88,000 consumers across the Kootenay Boundary region of British Columbia. As one of four service area hospitals within the Interior Health Authority network, KBRH provides comprehensive medical care throughout its 29,000 square kilometre service area. Often referred to locally as Trail Regional Hospital due to its location in the city of Trail, this facility has become essential for communities spanning from Grand Forks to Nelson.
With the rise of online gambling, hospitals like KBRH also play a role in addressing gambling-related health concerns, offering mental health support, addiction counseling, and stress management programs.
Hospital Support for Online Gamblers: Where to Find Help
Hospitals across Canada, including KBRH, provide various support services for individuals affected by online gambling. Many facilities offer mental health counselling, addiction recovery programs, and stress management resources for those struggling with compulsive gambling habits. Some hospitals also collaborate with responsible gambling organizations to offer treatment pathways, ensuring patients receive the right support. If you or someone you know is experiencing gambling-related stress, seeking help from a hospital’s mental health department or addiction services can be a crucial first step.
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Common Hospital-Based Services for Gambling Support:
| Service Type | Description |
|---|---|
| Mental Health Counselling | One-on-one or group therapy sessions for stress, anxiety, and depression. |
| Addiction Recovery Programs | Structured programs including detox, rehab, and long-term recovery plans. |
| Family Support Services | Counselling and education for family members affected by a loved one’s habit. |
| Financial Guidance | Budgeting help and support to rebuild financial stability. |
| Collaboration with Gambling Organizations | Hospitals often partner with responsible gambling groups for integrated care. |
Understanding available healthcare options is key to making informed decisions about treatment. Next, we’ll explore how to locate KBRH and access its services.
KBRH Location & Contact Info
- Address: 1200 Hospital Bench, Trail, BC V1R 4M1, Canada
- Main Phone: 250-368-3311
- Toll-Free: 1-866-368-3314
- Fax: 250-364-3422
How to Get There
The hospital is located in Trail, British Columbia, between Grand Forks and Nelson in the West Kootenay region.
By Car: KBRH is accessible via Highway 3B. The hospital sits on Hospital Bench in Trail.
Public Transit: The Kootenay Boundary Transit System serves the hospital. For wheelchair-accessible transportation, handyDART services are available by appointment at 250-364-0261.
Nearby Airports:
- Trail Regional Airport (10-minute drive) – Serviced by Pacific Coastal Airlines with daily flights to/from Vancouver
- West Kootenay Regional Airport in Castlegar (25-minute drive) – Serviced by Air Canada with flights from Vancouver and Calgary
- Spokane International Airport (2.5-hour drive) – Major US airport with domestic and international flights
Taxi Services: Available 24/7 through providers like Champion Cabs (250-364-3344) and Glacier Cabs (serving Trail, Castlegar, and Nelson).
Emergency Contact Details
- For Emergencies: Dial 911
- Emergency Department: Open 24 hours daily
- Poison Control: 1-800-567-8911
- Patient Care Quality: 1-877-442-2001
Kootenay Hospital Services
24/7 Emergency & Trauma Care
The hospital in Trail, BC, offers round-the-clock emergency and trauma services with a team of dedicated emergency physicians and staff. The emergency department is equipped to handle a wide range of medical emergencies and serves as a regional trauma center.
Specialized Medical Departments
The hospital provides comprehensive specialty services, including:
- Cardiology: Cardiac stress testing, cardiac event monitoring, echocardiogram services
- Oncology: Chemotherapy treatment and cancer care coordination
- Psychiatry: Acute psychiatry short-stay unit and mental health programs
- Surgery: General, orthopedic, plastic, urology, and gynecological surgery options
- Internal Medicine: Consultation and treatment for complex medical conditions with specialists like Dr. Ian Sibbald
- Respiratory Care: Pulmonary diagnostics and respiratory therapy
Trail Regional Hospital benefits from a team of skilled medical professionals across various specialties. Notable physicians include Dr. Anders Merg and Dr. Riley Campbell in orthopedics and Dr. Justyn Lutfy in plastic surgery. These specialists, along with many others, contribute to the hospital’s ability to provide comprehensive care to Kootenay Boundary residents.
Maternity & Pediatric Care
The maternity unit at Trail BC Hospital provides comprehensive care, including antepartum, intrapartum, and postpartum services. The pediatric department offers specialized care for younger patients, including a pediatric asthma program and surgical services.
Diagnostic & Imaging Services
KBRH offers advanced diagnostic services:
- Magnetic Resonance Imaging (MRI)
- Computed Tomography (CT) scans
- X-ray (Radiology) services
- Ultrasound (Sonography)
- Nuclear Medicine
- Mammography
- Laboratory services (Level 2 laboratory)
What to Expect During Your Visit
Check-in Process for Patients
When arriving for scheduled appointments or procedures at Boundary District Hospital, proceed to the main reception area for registration. For emergency services, go directly to the Emergency Department entrance. Hospital volunteers in the lobby of the Information Centre can assist with directions and registration procedures.
Required Documents and Insurance Info
Bring the following items:
- BC Care Card
- Private insurance information (if applicable)
- Photo ID
- List of current medications
BC consumers with a valid BC Care Card aren’t charged for hospital services except for additional amenities like telephone/television rentals, mobility aids (crutches, canes), and private or semi-private rooms.
What to Bring and What to Leave at Home
Items to Bring:
- Medications you’re currently taking
- Personal hygiene items and nightclothes
- Comfortable day clothing
- Small amount of cash for personal items ($20 recommended)
Items to Leave at Home:
- Valuables (jewelry, large amounts of cash)
- Heat-generating equipment like hair dryers (these can interfere with life support equipment)
Consumer Information for Visitors
Visiting Hours and Restrictions
Standard visiting hours are 2:00 pm to 8:00 pm daily. Generally, two visitors at a time are allowed per patient. The hospital website lists visiting hours as 10:00 am to 7:00 pm in one section, so it’s worth calling ahead to confirm current policies.
KBRH is a smoke-free facility, with smoking permitted only in designated outdoor areas. Alcoholic beverages are not allowed on the premises.
ICU and Maternity Unit Guidelines
Special visiting guidelines apply to the Intensive Care Unit (ICU), Maternity/Pediatrics units, and the Daly Pavilion. These restrictions are based on individual patient care needs. Check with the nursing staff for current guidelines when visiting these areas.
Amenities for Visitors
- Gift Shop: Located in the main lobby, open Monday-Friday 9:00 am – 8:00 pm, Saturday-Sunday noon – 8:00 pm
- Food Options: Ca’MoCHA Coffee Kiosk in the lobby, plus numerous restaurants within a short drive
- Parking: Free parking is available
- ATM: 24-hour ATM cash machine in the lobby
- Other Amenities:
- Free wireless internet
- Public telephones
- Chapel and spiritual services
- Television rental services
Patient Support & Additional Services
Aboriginal Patient Navigator & Cultural Support
KBRH provides an Aboriginal Patient Navigator who offers support to First Nations, Metis, and Inuit people accessing healthcare programs and services. This includes assistance with arranging spiritual ceremonies, connecting with traditional helpers, language translation, and other culturally sensitive services.
Mental Health & Addiction Programs
Mental health services include:
- Acute Psychiatry Short Stay Unit
- Addiction Medicine Consultation Services
- Mental Health & Substance Use support programs
- 24/7 Crisis Line: 1-888-353-2273
- Consumer, Family & Peer Support Program: 1-877-364-2326 (ext. 242)
Rehabilitation & Long-Term Care Options
KBRH offers several rehabilitation and extended care services:
- General Rehabilitation programs
- Acquired Brain Injury Services
- Arthritis Rehabilitation
- Speech-Language Pathology services
- Home Care Nursing and Home Support
- Long-Term Care Services
- Chronic Disease Management Programs
Community & Fundraising Initiatives
Role of the KBRH Health Foundation
Since 1988, the KBRH Health Foundation has raised over $24.9 million to advance healthcare in the Kootenay Boundary region. The Foundation supports numerous facilities, including the Kootenay Lake Hospital lab, and works to enhance medical equipment, improve facilities, and support specialized healthcare programs.
Recent Improvements and Donation Impact
The Foundation’s fundraising efforts have supported various hospital enhancements and medical equipment acquisitions throughout the years. Their strategic plan focuses on five pillars: Donor Engagement, Campaigns & Events, Foundation Excellence, Brand Awareness, and Healthcare Priorities.
How to Support Hospital Projects
Community members can support KBRH by:
- Making direct donations to the KBRH Health Foundation
- Participating in fundraising events
- Volunteering at the hospital
- Supporting specific hospital initiatives and equipment campaigns
For more information on supporting the hospital, contact the KBRH Health Foundation directly.
Final Tips for Patients & Families
How to Prepare for Hospital Visits
- Call ahead to confirm current visiting policies
- Check whether certain items (like flowers) are restricted in specific hospital units
- Arrange transportation before your discharge date
- Understand that children must be accompanied by adults at all times in the facility
- Respect that some areas prohibit child visitors entirely
Where to Find Reliable Hospital Updates
For the most current information about KBRH services and policies:
- Contact the main hospital line: 250-368-3311
- Visit the Interior Health Authority website
- Check with the Patient and Visitor Information Centre in the KBRH lobby
Who to Contact for More Information
- General Hospital Information: 250-368-3311
- Human Resources: 250-365-4335
- Patient Care Quality Office: 1-877-442-2001
- Trail & District Chamber of Commerce (for accommodation and community services): 250-368-3144
Kootenay Boundary Regional Hospital plays a vital role in delivering healthcare services to residents throughout the region. As the primary region’s hospital serving the West Kootenay area, it addresses diverse medical needs, from emergency care to specialized treatments. By understanding available services, preparing properly for visits, and knowing how to navigate the facility, patients and visitors can make the most of this important community resource.